Privacy Policy

Who we are

eldec LLC custom manufactures and services induction heating power supplies and coils throughout the North American market, including the United States, Mexico and Canada. We also remanufacture, refurbish and repair existing coils and eldec power supplies. Our website address is: https://inductionheatingexperts.com.

What personal data we collect and why we collect it

We collect personal data in order to fulfill your requests for information and, if requested, to send eNewsletters and company notices and/or invitations to induction heating-related events and trade shows. You may opt out of receiving emailed information at any time by contacting us by phone, mail or email. eNewsletters also contain convenient unsubscribe links.

Comments

To protect your privacy and to help prevent hackers from accessing this site, we do not allow comments on our articles or news alerts.  If you have a comment or question, please feel free to call us or send us a note. We would be happy to answer questions or address concerns.

Contact forms

Your privacy is important to us. Personal data collected in contact forms is encrypted before it is sent to our office. We do not share individualized, personal data with third parties.

Cookies

Cookies may be used to enhance your experience. You may still use the site while blocking cookies; however, depending on your browser, you may continue to see alerts asking for permission to use cookies each time you visit the site going forward.

Analytics

To protect your privacy, analytic data is reported anonymously.

Who we share your data with

We do not share individualized, personal data with third parties.

How long we retain your data

Contact form data will be kept online for 14 months and then deleted.  You may request to have your data deleted at any time by calling us or sending us a note. Information will be kept offline unless you contact us and request to have data removed.  Coil Store membership data will be stored online as long as the membership is active.  You can see which data is stored online in your membership profile.  To cancel your membership, please contact us.  Subscriber data is stored online as long as the subscription is active.  You may unsubscribe at any time by contacting us or by using the unsubscribe link at the bottom of our eNewsletters and alert messages.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor form submissions may be checked through an automated spam detection service before it is sent to the appropriate department at eldec LLC.  If you are located outside of the United States, Canada or Mexico, your information will be forwarded to the appropriate office in our worldwide sales and manufacturing network.

Contact information

Click this link to view our contact information.

How we protect your data

Data sent through our request forms is encrypted and sent via Hyper Text Transfer Protocol Secure (HTTPS).

 

What automated decision making and/or profiling we do with user data

Some request forms are automatically routed to a specific department at eldec to speed up fulfillment of your request. The routing is based on checkboxes selected when the form is submitted.